Frequently Asked Questions
Everything you need to know about bringing Wisteria elegance into your home.
What is your standard shipping timeframe for furniture?
Most in-stock furniture items are processed within 3-5 business days. Depending on your location, delivery typically takes 7-14 business days via our specialized white-glove carriers.
Do you offer international shipping?
Currently, Wisteria ships to all 48 contiguous United States. We are working on expanding our logistics to include Alaska, Hawaii, and international destinations in the near future.
What is your return policy for home decor?
We want you to love your space. If you are not satisfied, you may return decor items within 30 days of delivery. Please ensure items are in their original packaging and condition.
Are your wood products sustainably sourced?
Yes, we prioritize ethical craftsmanship. The majority of our wooden furniture is crafted from sustainably harvested timber and reclaimed materials to minimize our environmental footprint.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal where you can monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger furniture purchases.