Returns & Exchanges
At Wisteria, we want you to be delighted with your home's transformation; if an item doesn't meet your expectations, you can return it within 30 days of delivery for a refund or store credit.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
Pack with Care
Safely place the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Affix the prepaid label to your package and drop it off at any authorized carrier location, or contact us to schedule a freight pickup for oversized furniture.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing